Terms & Conditions

Welcome to Vera interior :

Veracity City Co. And/or its affiliates (“Vera”) provide website features and other interior & exterior design services and decoration products to you when you visit or shop at Verainterior.com (the “Website”), use Vera products, or services, use Vera applications for mobile, or use the software provided by Vera in connection with any of the foregoing (collectively “Vera Services”). “Affiliate” means, for a particular person, any entity that directly or indirectly controls, is controlled by, or is under common control with such person. Vera provides the Vera Services and sells our products to you subject to the conditions set out on this page. Verainterior.com is the trading name for Vera.

  • Conditions of Use
  • Conditions of Sale
  • Additional Vera Software Terms
  • Technical Vera designs Terms 

Conditions of Use

Please read these conditions carefully before using Vera Services. By using Vera Services, you signify your agreement to be bound by these conditions. We offer a wide range of Vera Services, and sometimes additional terms may apply. When you use an Vera Service (for example Your Profile, Gift Cards or Vera applications for mobile), you will also be subject to the terms, guidelines and conditions applicable to that Vera Service (“Service Terms”). If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.

1. ELECTRONIC COMMUNICATIONS

When you use any Vera Service or send e-mails to us, you are communicating with us electronically. We will communicate with you electronically in a variety of ways, such as by e-mail, text, in-app push notices or by posting e-mail messages or communications on the Website or through the other Vera Services, such as our Message Center. For contractual purposes, you agree that all agreements, notices, disclosures and other communications that we provide you electronically satisfy any legal requirement that such communications be in writing, unless mandatory applicable laws specifically require a different form of communication.

2. RECOMMENDATIONS AND PERSONALIZATION

As part of the Vera Services, we will recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience.

3. COPYRIGHT, AUTHORS’ RIGHTS AND DATABASE RIGHTS

All content included in or made available through any Vera Service, such as text, graphics, designs, pictures, drawings, logos, button icons, images, audio clips, digital downloads and data compilations is the property of Vera or its content suppliers and is protected by local and international copyright, authors’ rights and database right laws. The compilation of all content included in or made available through any Vera Service is the exclusive property of Vera and is protected by local and international copyright and database right laws.

You may not extract and/or re-utilize parts of the content of any Vera Service without our express written consent. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilization any substantial parts of the content of any Vera Service, without our express written consent. You may also not create and/or publish your own database that features substantial parts of any Vera Service (e.g. our prices and product listings) without our express written consent.

4. TRADEMARKS

In addition graphics, logos, page headers, button icons, scripts, and service names included in or made available through any Vera Service are trademarks or trade dress of Vera. Vera’s trademarks and trade dress may not be used in connection with any product or service that is not Vera’s, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Vera. All other trademarks not owned by Vera that appear in any Vera Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Vera.

5. LICENCE AND ACCESS

Subject to your compliance with these Conditions of Use and applicable Service Terms and your payment of any applicable fees, Vera or its content providers grant you a limited, non-exclusive, non-transferable, non-sub licensable license to access and make personal and non-commercial use of the Vera Services. This license does not include any resale or commercial use of any Vera Service or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any Vera Service or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by Vera or its licensors, suppliers, publishers, rights holders, or other content providers. No Vera Service, nor any part of any Vera Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or use framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout, or form) of Vera without our express written consent. You may not use any meta tags or any other “hidden text” utilizing Vera’s names or trademarks without our express written consent.

You may not misuse the Vera Services. You may use the Vera Services only as permitted by law. The licenses granted by Vera terminate if you do not comply with these Conditions of Use or any Service Terms.

7. YOUR ACCOUNT

You may need your own Vera account to use certain Vera Services, and you may be required to be logged into the account and have a valid payment method associated with it.

If there is a problem charging your selected payment method we may charge any other valid payment method associated with your account. 

If you use any Vera Service you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and to the extent permitted by applicable law you agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be used in an unauthorized manner. You are responsible for ensuring that the details you provide us with are correct and complete, and for informing us of any changes to the information you have provided. 

You must not use any Vera Service: 

  1. in any way that causes, or is likely to cause, any Vera Service, or any access to it to be interrupted, damaged or impaired in any way.
  2. for fraudulent purposes, or in connection with a criminal offence or other unlawful activity.
  3. to cause annoyance, inconvenience or anxiety.

We reserve the right to refuse service, terminate accounts or remove or edit content if you are in breach of applicable laws, these Conditions of Use or any other applicable terms and conditions, guidelines or policies.

7. REVIEWS, COMMENTS, COMMUNICATIONS AND OTHER CONTENT

You may post reviews, comments and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam”. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. We reserve the right (but not, in the absence of a valid notice form, the obligation) to remove or edit such content. 

If you post customer reviews, comments, customer questions or answers, or other content generated by you for display on the Website (including any images, video or audio, all together “content”, you grant Vera a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, create derivative works from, distribute, make available, translate, and modify such content throughout the world in any media. You grant Vera and Vera’s sublicenees the right to use the name that you submit in connection with such content.

You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; and that use of the content you supply does not breach any applicable policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify Vera for all claims brought by a third party against Vera arising out of or in connection with the content and material you supply except to the extent that any liability arises from our failure to properly remove the content when it is notified of the illegal nature of the content arising out of or on the grounds of, or originating from the content that you have communicated to us. Vera has the right but not the obligation to monitor and edit or remove any activity or content. Vera takes no responsibility and assumes no liability for any content posted by you or any third party.

8. INTELLECTUAL PROPERTY CLAIMS

Vera respects the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement.

9. VERA SOFTWARE TERMS

In addition to these Conditions of Use, the terms found here apply to any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with Vera Services (the Vera Software ).

10. OTHER BUSINESS

Parties other than Vera operate stores, provide services, or sell product lines on this Website. In addition, we provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their websites. Vera does not assume any responsibility or liability for the actions, product, and content of all of these or any other third parties. When a third party is involved in your transactions, we may share your information related to those transactions with that third party. You should carefully review their privacy statements and other conditions of use.

11. OUR LIABILITY

We will do our utmost to ensure that availability of the Vera Services will be uninterrupted and that transmissions will be error-free. However, due to the nature of the internet, this cannot be guaranteed. Also, your access to Vera Services may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

Vera will not be responsible for:

  1. losses that were not caused by any breach on our part.
  2. Any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure).
  3. Any indirect or consequential losses that were not foreseeable to both you and us when you commenced using the Vera Services.

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your legal right to have goods sent or services provided within a reasonable time or to receive a refund if goods or services ordered cannot be supplied within a reasonable time owing to a cause beyond our reasonable control.

12. APPLICABLE LAW

These conditions are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia (“KSA“). If any dispute, claim, difference or controversy arising out of, relating to or having any connection with these conditions, including as it may relate in any way to your use of any Vera Service, or to any products or services sold or distributed by Vera or through Verainterior.com, or the existence, validity, interpretation, performance, breach or termination and/or any dispute relating to any non-contractual obligations arising out of or in connection with them (for the purpose of this section, a “Dispute”) then the courts of the KSA in Riyadh shall have exclusive jurisdiction to settle such Dispute and each party submits to the exclusive jurisdiction of the courts of the KSA in Riyadh. For the purposes of this section, you waive any objection to the courts of the KSA in Riyadh, as applicable, on the grounds that such courts are an inconvenient or inappropriate forum to settle any Dispute.

13. ALTERATIONS TO SERVICE OR AMENDMENTS TO THE CONDITIONS OF USE

We reserve the right to make changes to any Vera Services, policies, terms and conditions including these Conditions of Use, and Service Terms at any time. You will be subject to the terms and conditions, policies and Conditions of Use in force at the time that you use the Vera Services. If any of these Conditions of Use is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

14. WAIVER

If you breach these Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Use.

15. CHILDREN

We do not sell products for purchase by children. We sell children’s products for purchase by adults. If you are under 18 you may use the Vera Services only with the involvement of a parent or guardian.

16. OUR CONTACT DETAILS

This Website is operated by Veracity city Co. Our contact details are:

Veracity city Co. (Vera) Riyadh, Kingdom of Saudi Arabia

Conditions of Sale

These Conditions of Sale govern the sale of products by Veracity city Co, an Vera Affiliate, to you. For conditions relating to the sale by third parties to you on Verainterior.com, please see Article 13 of the Conditions of Use. We offer a wide range of Vera Services, and sometimes additional terms may apply. When you use an Vera Service (for example Your Profile, Gift Cards or Vera applications for mobile), you will also be subject to the terms, guidelines and conditions applicable to that Vera Service (“Service Terms”). If these Conditions of Sale are inconsistent with the Service Terms, those Service Terms will control.

Please read these conditions carefully before placing an order with Veracity City Co. By placing an order with Veracity City Co., you signify your agreement to be bound by these conditions.

1. OUR CONTRACT

Your order is an offer to Vera to buy the product(s) in your order. When you place an order to purchase a product from Vera, we will send you an e-mail confirming receipt of your order and containing the details of your order (the “Order Receipt Confirmation E-mail”). The Order Receipt Confirmation E-mail is an acknowledgment that we have received your order, Your contract is with Veracity City Co. Both you and Vera can cancel your order for a product at no cost any time before we send the Confirmation E-mail relating to that service. Your right to cancelation is not valid after 24 hours from the order.  

You consent to receive sales invoices electronically. Electronic invoices will be made available in PDF format in the Your Account area of the website. For each delivery, we will inform you in our Shipping Confirmation E-mail if an electronic invoice is available. For further information about electronic invoices and instructions on how to receive a paper copy please refer to our help pages.

Vera focuses on business development for end users and prohibits sales by resellers. Sales by resellers refer to the behavior of customers who resell to their direct customers of products purchased from Vera. If Vera finds out that you resell products purchased from Vera, we reserve the right not to allow product purchases by your account and may permanently close your account.

2. PRICING AND AVAILABILITY

All prices are inclusive of legally applicable VAT.

We list availability information for products sold by us on the Website including on each product information page. Beyond what we say on that page or otherwise on the Website, we cannot be more specific about availability. As we process your order, we will inform you by e-mail as soon as possible if any products you order turn out to be unavailable and will refund you if you are charged for those products.

Please note that unless otherwise stated on the Website, delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such.

Despite our best efforts, a small number of the designs in our catalog may be mispriced. We will verify pricing when processing your order. If we have made a mistake and a service’s correct price is higher than the price on the Website, we may contact you before shipping to request whether you want to buy the service or product at the correct price or cancel your order. If a product’s correct price is lower than our stated price, we will charge the lower amount and send it to you.

5. PRODUCT INFORMATION

Unless expressly indicated otherwise, Vera is not the manufacturer of the products sold on this Website. While we work to ensure that product information on our Website is correct, actual product packaging and materials may contain more and different information than that displayed on our Website. Ingredients may also change. All information about the products on our Website is provided for information purposes only. We recommend that you do not rely solely on the information presented on our Website. Please always read labels, warnings, and directions provided with the product before use.

4. OUR LIABILITY

Vera and its Affiliates will not be responsible for: 

  1. losses that were not caused by any breach on our part.
  2. Any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure).
  3. Any indirect or consequential losses that were not foreseeable to both you and us when the contract for the sale of products by us to you was formed.

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your right to have the products sent to you within a reasonable time. If the delay occurs before the products are shipped, you may cancel your order at any time before shipping.

5. APPLICABLE LAW

These conditions are governed by and construed by the laws of the Kingdom of Saudi Arabia (“KSA”). If any dispute, claim, difference, or controversy arising out of, relating to, or having any connection with these conditions, including as it may relate in any way to your use of any Vera Service, or any products or services sold or distributed by Vera or through Verainterior.com, or the existence, validity, interpretation, performance, breach or termination and/or any dispute relating to any non-contractual obligations arising out of or in connection with them (for this section, a “Dispute”) then the courts of the KSA in Riyadh shall have exclusive jurisdiction to settle any such Dispute. and each party submits to the exclusive jurisdiction of the courts of the KSA in Riyadh. For this section, you waive any objection to either the courts of the KSA in Riyadh, as applicable, because such courts are an inconvenient or inappropriate forum to settle any Dispute.

6. AMENDMENTS TO THE CONDITIONS OF SALE

We reserve the right to make changes to our Website, policies, and terms and conditions, including these Conditions of Sale at any time. You will be subject to the terms and conditions, policies and Conditions of Sale in force at the time that you order products from us, unless any change to those terms and conditions, policies, or these Conditions of Sale is required to be made by law or government authority (in which case it may apply to orders previously placed by you). If any of these Conditions of Sale is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

7. WAIVER

If you breach these Conditions of Sale and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Sale.

8. CHILDREN

We do not sell products for purchase by children. We sell children’s products for purchase by adults. If you are under 18 you may only use Verainterior.com with the involvement of a parent or guardian.

9. OUR CONTACT DETAILS

Veracity City Co. (Vera) Riyadh, Kingdom of Saudi Arabia

ADDITIONAL VERA SOFTWARE TERMS

  1. Use of the Vera Software. You may use Vera Software solely for purposes of enabling you to use and enjoy the Vera Services as provided by Vera, and as permitted by the Conditions of Use, these Software Terms, and any Service Terms. You may not incorporate any portion of the Vera Software into your programs or compile any portion of it in combination with your programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute, or sub-license the Vera Software or otherwise assign any rights to the Vera Software in whole or in part. You may not use the Vera Software for any illegal purpose. We may cease providing any Vera Software and we may terminate your right to use any Vera Software at any time. Your rights to use Vera Software will automatically terminate without notice from us if you fail to comply with any of these Software Terms, the Conditions of Use, or any other Service Terms. Additional third-party terms contained within or distributed with certain Vera Software that are specifically identified in related documentation may apply to Vera Software (or software incorporated with Vera Software) and will govern the use of such software in the event of a conflict with these Conditions of Use. All software used in any Vera Service is the property of Vera or its software suppliers and is protected by local and international copyright laws.
  2. Use of Third Party Services. When you use Vera Software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third-party services may be subject to the separate policies, terms of use, and fees of these third parties.
  3. No Reverse Engineering. Unless explicitly permitted under applicable mandatory law, you may not, and you will not encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the Vera Software, whether in whole or in part or create any derivative works from or of the Vera Software.
  4. Updates. To keep the Vera Software up-to-date, we may offer automatic or manual updates at any time and without notice to you.

Technical Vera designs Terms

  1. All the data entered by you is your responsibility and accordingly, designs and plans are prepared
  2. We do not provide structural, electromechanical, or any plans related to lighting, air-conditioning, and calculations. We do not explain or describe internal or external passes, wiring, or connections.
  3. Prices of products (if any products require delivery) for delivery within the city of Riyadh, Saudi Arabia.
  4. Garden design work, if any, in the contract is merely an aesthetic and architectural design that does not include the definition of plants or agriculture.
  5. The work of Veracity City does not include obtaining any governmental approval or a building or restoration permit when you purchase any of the services and before implementing them or after implementing them on the site.
  6. Designs that cannot be modified or changed after entering data, and can be contacted to request assistance in entering data.
  7. Furniture and accessories with hypothetical designs, and in the event of a request to supply them, we can amend them according to market availability, as well as re-evaluate the period of supply and inform you about it
  8. We deliver to you all the photos and plans (PDF, JPG) referred to in the order to your entered email.
  9. By agreeing to the terms and conditions, you agree to amend the design according to what the designer deems appropriate with the architectural design and the data and measurements that you have entered.
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